www.EnergyofLife.ca is the official web-site of Ringing Cedars of Russia .
FROM ANYWHERE - TO ANYONE!


Terms of Delivery

Privacy
We respect our customers' privacy. We never sell or otherwise share any of our customer's information, including e-mail, with any organization or individual. The e-mail address that you provide upon checkout is strictly for communication regarding your order. Most customers also choose to be notified by e-mail when new titles in the Ringing Cedars series become available (and we offer preferential prices on these new releases to our customers), but if you prefer not to receive such notifications, please e-mail info@energyoflife.ca .

Security
Shopping at www.energyoflife.ca is 100% secure. All information you provide during checkout (including your credit card number) is encrypted and cannot be viewed by any third party. We use one of the most popular payment processing engines, PayPal, to securely operate the shopping cart software and process payments.

Delivery in Canada, USA, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom, Cyprus, Czech Republic, Poland, Slovakia, Slovenia:
Orders are generally shipped within two business days.
Within several hours after the processing of your order we will contact you either via the phone or email to confirm the date and address.
Please, indicate the full contact information (address, phone numbers, emails)
in the field "Indicate your phone and email" to prevent possible errors.

The price of the delivery is not included into the indicated price - it will automatically added depending on the total price and weight of your order.
For orders within the U.S. and Canada, you pay the shipping indicated in the table below (orders for $147 and up ship free!).
Order subtotalShipping cost
$0.01 - $9.99$5
$10.00 - $49.99$10
$50.00 - $99.99$15
$100.00 - $146.99$20
$147.00 and upFREE!

The unique number of your order and the address of the Internet site where you can track your the
package are sent immediately after your order is being sent.

International orders:
Shipping rates: there is a surcharge for shipping orders outside the Canada and U.S. (reflected as "Tax" on the checkout screen). It is calculated as a percentage of the total price of the products you order and depends on your country:
> 25% - Israel; Austria; Anguilla, Argentina, Brazil, Chile, Costa Rica, Dominican Republic, Ecuador, Jamaica, Mexico, Uruguay, Venezuela; China, Hong Kong, India, Malaysia, Singapore, South Korea, Taiwan, Thailand, Turkey; Australia, New Zealand, Japan;
> 25% - All other countries not listed above.
Plus a regular shipping cost:
Order subtotalShipping cost
$0.01 - $9.99$5
$10.00 - $49.99$10
$50.00 - $99.99$15
$100.00 - $146.99$20
$147.00 and upFREE!

Shipping: we ship all international orders by airmail. They usually take 7 to 14 days to arrive. If you would like to order a larger quantity of books to be shipped by surface post (more economical, but takes 4 weeks and over to arrive) please e-mail sales@energyoflife.ca for rates.

If your country is not in the list above or if you cannot pay with a credit card or PayPal, please e-mail sales@energyoflife.ca for additional information.

When you receive your parcel you might get charged (or not) a governmental tax depending on your country, Energy of Life Inc. does not take any responsibility for that tax (ask your government about the taxes on products purchesed outside your country). All purchases sent out by the Energy of Life Inc. are marked as a "samples" on the shipping label and on the customer receipt. Most of the governments do not surcharge taxes for items which marked as a "sample".
If you have been surcharged by your government, and prefer not to accept that surcharge and prefer to send that parcel back to us, then be advised that your payment is not refundable (see our Return Policy).

Insurance:
Insurance covers the total price of the order in the case of loss or damage during the transportation.
The client making the order has the right for complete or partial compensation.
To get the compensation please check if the recieved products have any damages and decline to sign the mailing form, then complain to your post office.
Complains are accepted by the post office only if you have not sign, and if you have signed - the post office is releiving itself from any responsibility.
ENERGY OF LIFE INC. does not hold any responsibility for the order during its transportation.All responsibility during the transportation is on the delivering company, and is expressed in the price of the insurance.

Insurance price:
For each additional $100.00 taken $1.00.

Example:
Total price $257.00
The order is insured for the sum of $300.00.
$100.00 of insurance is free. Charged additional $2.00.
The insurance is included into the price of delivery.


Our warmest regards,

ENERGY OF LIFE INC.

Official Representative of THE RINGING CEDARS OF RUSSIA.
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